We are looking for experienced Business Systems Analysts to join our delivery team and help lead our Adobe Experience Manager (AEM) and Workfront projects. This role is a critical member of our project teams and is responsible for working closely with our client’s stakeholders as well as the internal development team. In this role, you are translating the needs of the client into actionable user stories and working hand-in-hand with technical architects, developers and testers to deliver high-quality ecommerce sites and experiences for our clients.
Responsibilities
Establish and foster stakeholder relationships and manage client expectations
Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
Plan and facilitate requirements discovery workshops
Lead the elicitation and documentation of our client’s requirements
Ensure requirements meet client needs while remaining within the defined project scope
Develop use cases, user stories, and other artifacts
Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
Provide recommendations for business process redesign and documentation as needed for new technology
Investigate problems and defects that arise during implementation and deliver or recommend solutions
Planning and supporting User Acceptance Testing
Maintain documentation on system functionality and features
Complete other duties as assigned
Must have
5+ years of technical business analyst experience working hands-on with Adobe Experience Manager and Workfront
High level of business acumen coupled with technical understanding of ecommerce sites and CMS platforms
Demonstrated success in a fast-paced, team-oriented environment
In-depth knowledge of business operations and systems requirements processes
Ability to foster relationships across different business units as well as with clients
Proven ability to successfully manage complex project deliverables
Experience working within a defined SDLC
Nice to have
Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
Experience with translating business requirements into workable ADA complaint business solutions
Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace
Bonus: Experience working with other Adobe solutions including Adobe Real Time CDP, Adobe journey Optimizer, Adobe Customer Analytics, etc.